At Blazing Wildz Casino, we believe that gambling should always be enjoyable and safe. If you ever feel that gambling is no longer fun or is becoming harmful, we offer various tools and support to help you regain control.
Below you’ll find details about our self-exclusion program, including time-outs, permanent exclusions, and responsible gaming tools.
How to Self-Exclude
Via Your Account:
- Log in to your Blazing Wildz account
- Go to “My Account” > “Limits”
- Select the desired time-out or self-exclusion period
- Activate the option
Once activated, self-exclusion takes immediate effect. You will be automatically logged out and will not be able to access your account until the selected period has passed.
Via Customer Support:
- Contact us via live chat or email: [email protected]
- Request a time-out or self-exclusion
- A short processing time may apply when done through support. Our team will confirm the activation and effective date in writing.
Available Options
| Option | Description |
|---|---|
| Short Time-Out | A temporary break of 24 hours, 7 days, or 30 days |
| Self-Exclusion | A longer or permanent exclusion from accessing your account or services |
Important:
A cooling-off period applies before a self-exclusion can be lifted:
- Minimum 24 hours for a time-out
- Minimum 7 days for self-exclusion
What Happens During Self-Exclusion?
During your exclusion:
- You cannot log in, play, deposit, or receive promotions
- You can request a withdrawal of any remaining balance by contacting customer support
- All marketing and promotional communication will be suspended for the duration
Reactivating Your Account
After the exclusion period ends:
- Your account will either reopen automatically or upon request, depending on the type of exclusion
- You will receive a confirmation email, including tools and links for responsible gaming, such as setting limits and accessing self-assessment tools
Privacy & Data Protection
All information related to self-exclusion is treated confidentially and stored in accordance with applicable data protection laws. Access is restricted to authorized staff only.
Additional Responsible Gambling Tools
In addition to self-exclusion, Blazing Wildz offers several optional tools to help manage your gambling behavior:
- Deposit Limits
- Loss Limits
- Session Time Limits
- Reality Checks (regular pop-up reminders)
Quick FAQ
How do I set a time-out?
Through your account or by contacting customer support.
How long is the cool-off period?
Minimum 24 hours for time-outs, 7 days for self-exclusion.
Can I withdraw my money during exclusion?
Yes, withdrawals are permitted. Please contact customer support.
What happens after exclusion ends?
You’ll regain access to your account and receive tools and advice to support responsible gambling.